CaptainU Children’s Privacy Policy
PLEASE READ THIS CHILDREN’S PRIVACY POLICY CAREFULLY BEFORE ALLOWING YOUR CHILDREN TO USE ANY CaptainU SERVICES
The Children’s Online Privacy Protection Act (“COPPA”) requires us to inform parents and legal guardians about how we collect, use, and disclose personal information from children under the age of 13. It also requires that we obtain parental consent before we allow children under the age of 13 to use certain features of the Site.
As used in this Children’s Privacy Policy, the following terms have the following meanings:
“Parent” includes legal guardians.
“Child” means a child that is under the age of 13.
“Personal Information” or “Profile Information” means individually identifiable information including personal information such as a username, first and last name, birthdate, phone number, email address, and other contact information when you register for an account. Depending on the CaptainU Service, additional information may be collected to create a player profile, including but not limited to, height, weight, photograph and/or video and other biographical or personal information, and information about your performance or information relating to your team, league, or organization.
“Organization” means the organization with whom you are a member or intend to apply for membership by registering online or authorizing the organization to enter your information into their Site and CaptainU product. The Organization has elected to use and purchased CaptainU products to operate their Site to run its operation and offer services to members.
“Service” means the services offered by CaptainU through its different websites, applications, services and tools.
For more information about COPPA, click here.
Scope of this Policy. This Policy describes how we collect, use and disclose personal information about children under 13 years old when their Parent subscribes on their behalf to a CaptainU Service. This policy incorporates by reference the Privacy Policy and Terms of Use Policy for CaptainU. Those policies can be viewed by using the links provided below.
CaptainU Terms of Use at https://stackathlete.com/terms-of-service/
CaptainU Privacy Policy at https://stackathlete.com/privacy-policy/
BY USING OR ACCESSING OUR SERVICES, OR BY PERMITTING YOUR CHILD TO USE OR ACCESS OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS POLICY.
About Us. MLQ Ventures LLC d/b/a CaptainU (“CaptainU,” “we,” or “our”) provides Services used by members, leagues, clubs, teams, coaches, in recruiting and event management. We at CaptainU are dedicated to safeguarding your privacy.
Depending on the CaptainU Service, a Parent will have the option to do some, if not all, of the following:
- Create an account that includes Personal and/or Profile Information
- Register your child online for membership
- Receive certain notifications, email or text from other users of the Service
- Post photographs or videos of your child
- Make credit card or ACH payments online
- View balances in accounts
- Print medical release, waivers and other forms as necessary
The Services are available to children under the age of 13 only with parental consent. The Services are intended for parents or adult use until a child reaches the age of 13. Certain Services can be used by children under the age of 13 only with significant parental involvement, oversight and approval.
Children under the age of 13 are not allowed to use CaptainU Services without a parent’s permission. Children under the age of 13 also may not subscribe to, or create their own account with CaptainU. Children may only have a child account that is established by, and with the permission of, a Parent.
Parental Consent. CaptainU is required by COPPA to use reasonable efforts to ensure that before we collect any personal information from a child, the child’s parent receives notice of and consents to our information practices. As a parent, you should know that through the CaptainU Service children under the age of 13 may participate in activities that involve the collection or use of personal information. However, children may not participate in any Site activities without a parent’s permission.
If your child is under age 13, CaptainU must have “verifiable parental consent” before we collect and use your child’s personal information. We do this in two ways: 1) Through the parent’s registration and payment for their child’s participation in a sport or camp; be a member of a team or club; or, subscribe to use one of the CaptainU Services; and, 2) by acceptance of an “email invitation” sent to the parent whereby an account, profile or registration is being created on behalf of the child; or, the child is added to team or club roster; or, the parent confirms the intended purpose to use the CaptainU Service.
Information We Collect and How We Collect It. The CaptainU Privacy Policy and Terms of Use sets forth the information we collect for both children and those who are over the age of 13. This information is collected in the same manner regardless of age but in the instance of a child under 13, only with the Parent’s consent.
A Parent has many tools to monitor and supervise the child’s activities. For example, we allow Parents to edit their child’s profile, turn on and off notifications, monitor all postings to the site by their child or other Users using the Service. Parents should always closely monitor their children’s use of the Services.
How We Use Your Child’s Information.
CaptainU uses your child’s personal information for the following purposes: (a) to create and maintain an athlete profile that may be viewed by college coaches, recruiters, and other users of the Service in accordance with your privacy settings; (b) to facilitate your child’s participation in teams, leagues, clubs, and organizations that use the CaptainU platform; (c) to provide customer support and respond to your inquiries; (d) to send service-related communications, including notifications about your child’s account, team activities, and recruiting opportunities; (e) to improve and optimize the CaptainU Services; and (f) to comply with legal obligations and enforce our Terms of Service. We do not use your child’s personal information for targeted advertising purposes.
Information Sharing and Disclosure.
CaptainU may share your child’s personal information with the following categories of third parties: (a) College Coaches and Recruiters: With your consent, your child’s athlete profile, including name, photographs, videos, and athletic statistics, may be viewable by college coaches and recruiters who use the CaptainU platform for recruiting purposes; (b) Teams, Leagues, and Organizations: We share your child’s information with the teams, leagues, clubs, and organizations with which your child is affiliated, as necessary to facilitate participation and roster management; (c) Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, email delivery, and customer support. These service providers are contractually obligated to protect your child’s information and may only use it to provide services to CaptainU; and (d) Legal Requirements: We may disclose your child’s information if required by law, court order, or governmental authority, or to protect the safety and security of our users or the public. We do not sell your child’s personal information to third parties, and we do not share your child’s personal information with third-party advertisers for their marketing purposes.
Child-Initiated Communications.
Children under the age of 13 are not permitted to initiate direct communications with other users through the CaptainU platform without parental involvement and oversight. Parents may manage all communication settings through their parent account and may enable or disable their child’s ability to receive messages from coaches, team administrators, or other users. Any communications involving a child under 13 must be initiated or approved by the parent. Parents have full access to view and monitor all communications sent to or involving their child’s account.
Tracking Activities on the Site. When your child is logged into his or her account, we may track your child’s activities within the Site. For example, we track the pages visited, the length of time spent logged in, the information submitted about preferences and comments posted via the Service. This information is associated with your child’s account and may be combined with the personally identifiable information we collect from him or her.
We may partner with third parties to provide content and/or to display targeted advertisements. We will not share your child’s personally identifiable information with these third parties. However, some of these third parties may use tracking technologies, such as cookies and Web beacons, in order to track user activity. We do not exercise control over or have access to these tracking technologies or the information practices of these parties, which are subject to the privacy policies of these third parties.
Parents may request information from us on the type of data being collected, view their child’s information, and, if they choose, prohibit us from making further use of their child’s information. For more information on how to do this, see the section below entitled “How To Review, Delete or Alter the Information Collected From Your Child.”
How To Review, Delete or Alter the Information Collected From Your Child. You can review your child’s personal information at any time by logging into their account or profile. You may remove access for your child OR delete your child’s account entirely. You can also have your child’s personal information deleted and refuse to permit further collection of such information by us.
If you wish to view, delete or modify the information we have collected about your child or delete your child’s account or profile, you may do this by logging in to your account at any time, or by e-mailing us at [email protected]. However, please understand that, even after removal, member content may remain viewable in cached and archived pages or by others if a member has copied or stored such content.
Upon deletion of your child’s account, CaptainU will retain your child’s personal information for a period of ninety (90) days to allow for account recovery. After this retention period, CaptainU will delete or anonymize your child’s personal information in accordance with applicable law, except that CaptainU may retain certain information as required by law or for legitimate business purposes such as fraud prevention or dispute resolution. You may contact us at [email protected] to request immediate deletion of your child’s information or to exercise any other rights under applicable privacy laws.
Data Security. CaptainU cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the CaptainU Services. However, no security system is impenetrable and we cannot guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, CaptainU will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Changes to this Children’s Privacy Policy. CaptainU reserves the right to amend this policy at any time. Please check this page periodically for changes. We will post a date of when this policy changes to alert users that a new policy is in place. If we intend to use or disclose your child’s personal information in a manner materially different from that stated at the time of collection, we will notify you via email and obtain your consent to such changes.
Contact Us
If you have questions, comments or concerns about any of our privacy policies or practices, or to raise any other issue related to privacy, you may contact CaptainU at:
CaptainU
c/o MLQ Ventures LLC
5 Cowboys Way, Suite 300
Frisco, TX 75034
or: